Privacy Policy┬а
┬аIntroduction┬а
This Privacy Policy describes how Ehivechain LLP and its affiliates (collectively “Ehivechain LLP, we, our, us”) collect, use, share, protect or otherwise process your information/ personal┬а data through our website https://kashipuram.com/ (hereinafter referred to as Platform). Please note that┬а you may be able to browse certain sections of the Platform without registering with us.We do not offer┬а any product/service under this Platform outside India and your personal data will primarily be stored and┬а processed in India. By visiting this Platform, providing your information or availing any product/service┬а offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy┬а Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be┬а governed by the laws of India including but not limited to the laws applicable to data protection and┬а privacy. If you do not agree please do not use or access our Platform.┬а
Collection-We collect your personal data when you use our Platform, services or otherwise interact with┬а us during the course of our relationship.and related information provided from time to time. Some of the┬а information that we may collect includes but is not limited to personal data / information provided to us┬а┬а
during sign-up/registering or using our Platform such as name, date of birth, address, telephone/mobile┬а number, email IDand/or any such information shared as proof of identity or address. Some of the┬а sensitive personal data may be collected with your consent, such as your bank account or credit or debit┬а card or other payment instrument information or biometric information such as your facial features or┬а physiological information (in order to enable use of certain features when opted for, available on the┬а Platform) etc all of the above being in accordance with applicable law(s) You always have the option to┬а not provide information, by choosing not to use a particular service or feature on the Platform. We may┬а track your behaviour, preferences, and other information that you choose to provide on our Platform.┬а This information is compiled and analysed on an aggregated basis. We will also collect your information┬а related to your transactions on Platform and such third-party business partner platforms. When such a┬а third-party business partner collects your personal data directly from you, you will be governed by their┬а privacy policies. We shall not be responsible for the third-party business partnerтАЩs privacy practices or┬а the content of their privacy policies, and we request you to read their privacy policies prior to disclosing┬а any information. If you receive an email, a call from a person/association claiming to be Ehivechain LLP seeking any personal data like debit/credit card PIN, net-banking or mobile banking┬а password, we request you to never provide such information. If you have already revealed such┬а information, report it immediately to an appropriate law enforcement agency.┬а
Usage– We use personal data to provide the services you request. To the extent we use your personal data┬а to market to you, we will provide you the ability to opt-out of such uses. We use your personal data to┬а assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; to┬а resolve disputes; troubleshoot problems; inform you about online and offline offers, products, services,┬а and updates; customise your experience; detect and protect us against error, fraud and other criminal┬а activity; enforce our terms and conditions; conduct marketing research, analysis and surveys; and as┬а otherwise described to you at the time of collection of information. You understand that your access to┬а these products/services may be affected in the event permission is not provided to us.┬а
Sharing– We may share your personal data internally within our group entities, our other corporate┬а entities, and affiliates to provide you access to the services and products offered by them. These entities┬а and affiliates may market to you as a result of such sharing unless you explicitly opt-out. We may┬а disclose personal data to third parties such as sellers, business partners, third party service providers┬а including logistics partners, prepaid payment instrument issuers, third-party reward programs and other┬а payment opted by you. These disclosure may be required for us to provide you access to our services and┬а products offered to you, to comply with our legal obligations, to enforce our user agreement, to facilitate┬а our marketing and advertising activities, to prevent, detect, mitigate, and investigate fraudulent or illegal┬а activities related to our services. We may disclose personal and sensitive personal data to government┬а agencies or other authorised law enforcement agencies if required to do so by law or in the good faith┬а belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal┬а
process. We may disclose personal data to law enforcement offices, third party rights owners, or others in┬а the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use or Privacy┬а Policy; respond to claims that an advertisement, posting or other content violates the rights of a third┬а party; or protect the rights, property or personal safety of our users or the general public.┬а
Security Precautions– To protect your personal data from unauthorised access or disclosure, loss or┬а misuse we adopt reasonable security practices and procedures. Once your information is in our┬а possession or whenever you access your account information, we adhere to our security guidelines to┬а protect it against unauthorised access and offer the use of a secure server. However, the transmission of┬а information is not completely secure for reasons beyond our control. By using the Platform, the users┬а accept the security implications of data transmission over the internet and the World Wide Web which┬а cannot always be guaranteed as completely secure, and therefore, there would always remain certain┬а inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login┬а and password records for their account.┬а
Data Deletion and Retention– You have an option to delete your account by visiting your profile and┬а settings on our Platform , this action would result in you losing all information related to your account.┬а You may also write to us at the contact information provided below to assist you with these requests. We┬а may in event of any pending grievance, claims, pending shipments or any other services we may refuse┬а or delay deletion of the account. Once the account is deleted, you will lose access to the account. We┬а retain your personal data information for a period no longer than is required for the purpose for which it┬а was collected or as required under any applicable law. However, we may retain data related to you if we┬а believe it may be necessary to prevent fraud or future abuse or for other legitimate purposes. We may┬а continue to retain your data in anonymised form for analytical and research purposes.┬а
Your Rights– You may access, rectify, and update your personal data directly through the functionalities┬а provided on the Platform.┬а
Consent– By visiting our Platform or by providing your information, you consent to the collection, use,┬а storage, disclosure and otherwise processing of your information on the Platform in accordance with this┬а Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you┬а have the authority to do so and permit us to use the information in accordance with this Privacy Policy.┬а You, while providing your personal data over the Platform or any partner platforms or establishments,┬а consent to us (including our other corporate entities, affiliates, lending partners, technology partners,┬а marketing channels, business partners and other third parties) to contact you through SMS, instant┬а messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy. You have an option┬а to withdraw your consent that you have already provided by writing to the Grievance Officer at the┬а contact information provided below. Please mention тАЬWithdrawal of consent for processing personal┬а dataтАЭ in your subject line of your communication. We may verify such requests before acting on our┬а request. However, please note that your withdrawal of consent will not be retrospective and will be in┬а accordance with the Terms of Use, this Privacy Policy, and applicable laws. In the event you withdraw┬а consent given to us under this Privacy Policy, we reserve the right to restrict or deny the provision of our┬а services for which we consider such information to be necessary.┬а
Changes to this Privacy Policy– Please check our Privacy Policy periodically for changes. We may┬а update this Privacy Policy to reflect changes to our information practices. We may alert / notify you┬а about the significant changes to the Privacy Policy, in the manner as may be required under applicable┬а laws.┬а
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