Return & Refund Policy (For Domestic and International Customers) :

1. For Domestic Customers:

Product Returns :
– All religious items (such as idols, worship materials, garlands, beads, braclets, yantras etc.) can be returned within 7 days from delivery.
– The product must be unused and in its original packaging.
– Please contact customer service to initiate the return process.

Online Rituals and Consultations :
– There are no returns or refunds for these services. Once the service begins, it will be considered final.
– In case of dissatisfaction, please contact customer service.

Refund Process :
– Refunds will be processed within 7-10 business days once the return is approved, only to the payment method used at the time of purchase.

Defective Products :
– If you receive a defective or incorrect product, please notify us within 48 hours. We will provide a full refund or exchange.

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2. For International Customers :

Product Returns :
– Since the products listed on our website are only available for devotees residing in India, international devotees cannot purchase any products through our website.

Online Rituals and Consultations Services :
– There are no returns or refunds for these services. Once the service begins, it will be considered final.
– In case of dissatisfaction, please contact customer service.

Refund Process :
– Since we are not engaging in any kind of product transactions at the international level. Therefore, this policy does not apply.

Defective Products :
– Since we are not engaging in any kind of product transactions at the international level. Therefore, this policy does not apply.

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Additional Terms :
– Since we are not engaging in any kind of product transactions at the international level. Therefore, this policy does not apply.
Thank you for your trust !