Return & Refund Policy (For Domestic and International Customers) :
1. For Domestic Customers:
Product Returns :
– All religious items (such as idols, worship materials, garlands, beads, braclets, yantras etc.) can be returned within 7 days from delivery.
– The product must be unused and in its original packaging.
– Please contact customer service to initiate the return process.
Online Rituals and Consultations :
– There are no returns or refunds for these services. Once the service begins, it will be considered final.
– In case of dissatisfaction, please contact customer service.
Refund Process :
– Refunds will be processed within 7-10 business days once the return is approved, only to the payment method used at the time of purchase.
Defective Products :
– If you receive a defective or incorrect product, please notify us within 48 hours. We will provide a full refund or exchange.
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2. For International Customers :
Product Returns :
– All religious items (such as idols, worship materials, garlands, beads, braclets, yantras etc.) can be returned within 30 days.
– The product must be unused and in its original packaging.
– Please contact customer service to initiate the return process. Return shipping costs will be borne by the customer.
Online Rituals and Consultations :
– There are no returns or refunds for these services. Once the service begins, it will be considered final.
– In case of dissatisfaction, please contact customer service.
Refund Process :
– Refunds will be processed within 14-21 business days once the return is approved. Refunds will be made to the payment method used at the time of purchase.
Defective Products :
– If you receive a defective or incorrect product, please notify us within 48 hours. We will provide a full refund or exchange.
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Additional Terms :
– All returns and refunds are subject to the relevant terms and conditions.
– The return policy may be updated. Please check our website for the latest information.
Thank you for your trust !